Happy Customers Home > About Us > Happy Customers Edward Cowie22:38 19 Oct 21We had a problem with a leak after a polycarb sheet on our patio roof cover slipped out of it's fixing 18 months after the job was finished. After reporting it to Spanline we had a couple of visits from the boss, John O'Connor, firstly to review the problem after which he came back and personally repaired it. Most impressed with this level of service and we would highly recommend Spanline Newcastle.Kezza Barrow06:29 16 Oct 21Great new owners!A pleasure to deal with. Showed up on time.Very helpful with regards to planning & completing our project and came up with some very good ideas to enhance our end result.Definitely would use these guys again.Well done Jason & team.mel Iles04:11 15 Oct 21DID A GREAT JOB ON OUR PATIORay Johnson05:17 13 Oct 21The people I dealt with were extremely polite, friendly and professional.The finished product is excellent and I believe it will certainly satisfy my needs.Stephen Clark09:18 13 Sep 21We are very pleased with our new carport which was constructed in a first rate manner by Dane-a very competent/professional tradesman with a pleasant/friendly nature.The product meets all our expectations and comes highly recommended.Sheena Palmer06:34 11 Sep 21From our initial contact, right through until final council signoff, everyone at Spanline have been fantastic to work with. Just the right amount of contact, Karen always kept us updated regarding what stage our project was up to. We are so happy with the end result! Definitely made the right choice going with Spanline and wouldn't hesitate to recommend them or contact them to quote on any other jobs in the future.Chris Swain09:57 08 Sep 21Carport came up great! 👍🏻👍🏻Wayne Oxenbridge03:34 20 Aug 21Spanline just finished the slats on our pergola which was also erected by them earlier on, a great job, by a top tradesman, really pleased with it. Thank you Spanline. Wayne.Nerida Daniels08:34 19 Aug 21I would like to commend Spanline Australia for their exceptionally outstanding customer service. Raelene assisted me in both a professional and friendly manner. Nothing was too much trouble for her and she took the time to answer all my questions. Thank youSharon Phillips06:05 02 Aug 21I cannot thank Simone, Steve and the Spanline team enough, my new patio is what I wanted and more.From the beginning when Simone came out , then Steve came to do the check measure, they deliveredEverything In a timely manor . The design, the workmanship and the product quality are first class.Simone made some suggestions re the design which made the patio so much better , and Steve and Tom have given us a quality patio the family and I will enjoy for many years to come.Thank you once again to the Spanline teamRon Willock01:29 23 Jul 21A pleasure to deal with, work carried out as promised. Tradesman Dane on time everyday took extra care to ensure that work site was always cleaned up.Michael Wilkes00:10 14 Jul 21Spanline just completed a flyover patio for me. Can't say enough good words about the service and staff. The pricing was competitive and the quality and workmanship was to a high level.Good job to all the team 👌John Anderson06:44 11 Jul 21We worked with the team to get an outdoor area for the family but still get the most light into the living room. The result was this fantastic awning that slopes back to the house. Lets the light in and the family out.After 4+ years we recently had a need to contact Spanline and the service was still as good as it was 4 years ago. Ohhhh and someone else mentioned the Electrician, yes that dimmer light switch was a great idea and so was a flood light to the outside area and the track lights over the BBQ..Natalie Hoover08:34 28 Jun 21We are Extremely happy with our finished product, however their communication or lack there of left a lot to be desired.Beau Lawson07:11 08 Jun 21One very good company that's has a wide range home additions and many more options to add as well as friendly staff 👍🏽McGirvanmedia Audio Solutions22:47 01 Jun 21Katie and her team across the many Spanline Home Additions locations have been the best clients to work with. Always friendly and professional. You know you're going to have a great customer service experience at Spanline because that's what they do best!Peter Reid04:09 01 Jun 21So relaxingKevin Walker05:39 18 May 21Excellent quality finished product. Good communication throughout the quote, design and installation process. More responsive than other similar businesses in the area. Competitive pricing.Rod Price04:28 09 May 21From consultation to finished product, we couldn't be happier. Great job.Denny Thomas11:05 05 May 21The entire process of dealing with Spanline Newcastle was fantastic.Huge thanks to John and the team for their great work.We are very happy with our new entertainment area ..looks fabulous.Donna Gallagher03:30 01 May 21Thank you so much Spanline! We couldn't be happier with our new Pergola. What a amazing team to deal withJames Shaw03:48 27 Apr 21The team at Spanline are very knowledgeable and provided excellent advice. They were price competitive although not the cheapest, it was worth paying a little extra for the quality product. Thoroughly recommend them.Greg Mills04:35 12 Apr 21Best Customer ServiceSpanline ACT designed and installed a large opening roof over our deck four years ago. We were very happy with the result at the time but sadly, just recently two electric motors failed. The measure of customer service of an organization is not when all goes but when it doesn’t. Well, Spanline’s customer service excelled. Although the motors were outside of warranty, Frank was able to negotiate the replacement of the motors and even arranged their installation outside normal hours on the weekend. We’re very happy to recommend Spanline ACT.Chico Maran03:43 09 Apr 21Great job Spanline. Heaps of light. Also thanks to your electrician who suggested a dimmer switch for the lights. Love it at night!!!Matt and MarianaTom and Jess Pagett02:22 09 Apr 21The entire process of dealing with the Spanline team was fantastic. From our initial enquiry with Peter to the drafting up of our design and through to our build was flawless. Nothing was too difficult and the builders/install team's work was amazing. We could not be happier with our finished product and would recommend anyone looking to achieve a functional outdoor space to consult Spanline.Christine Millard23:17 10 Feb 21I would recommend these guy to anyone.They did a great job on my carport. Initially there was a small discrepancy in the width which I pointed out they completely rebuilt the carport with good grace without a hint of unpleasantness ,again l would not hesitate in dealing with them again.Lyndal Thorburn22:00 07 Feb 21My mother commenced planning to enclose a porch in about September 2020 and received a quote from Spanline. Their representative was extremely professional and drafted up the p[an on the spot and provided an accurate quote which we later accepted - what got us over the line was what we saw at the showroom, and their promise (delivered) that they would deal with all the approvals necessary with the Council. They were great at communication too. Unfortunately my mother passed away and as we have to sell her house we cannot complete the project but the plans are now completed and approved. When I had to cancel, they even told me that we hadn't spent all the deposit money and refunded some of it to her estate. True professionals with a high level of integrity.Bron Collins23:44 14 Jan 21It’s been a very veeerryy long time since I have met a more genuine, courteous and helpful salesperson than Scott from Spanline Canberra. His professional advice was hugely appreciated. Looking forward to our new outdoor area.Katy Booth00:20 18 Dec 20Second home addition done for us by spanline, third in our family and again couldn't fault the stellar result. Incredibly responsive and were able to move quickly to have it installed before christmas! The building team was great, came on time and had the job done very efficiently. We go with spanline everytime!Kim Sydney05:16 17 Dec 20Fantastic work at our home in Port Macquarie - thx for a quality professional experience and finished job.Sherif Yossef02:32 23 Nov 20Great customer service and fantastic teamSpecial thanks to Rhys Gough for the wonderful efforts and professional hadeling of the project from start to perfect finish and thanks to every one at Bendigo Spanline. Well done . Great job .Thank youAndrew Ayres12:47 01 Nov 20While we didn't end up going ahead with our project, the Spanline team look to have a good quality product and were good to deal with throughout the quoting process - listening to what we needed, explaining options, and working through. They were one of only 2 we got quotes from who responded in a timely manner, actually set expectations on when estimates would come back and then met them, quoted what was discussed, and didn't use pressure tactics in the sale. Want to learn more about the Spanline difference? Contact us today
