Happy Customers Home > About Us > Happy Customers Excellent4.5Lynette Turner4 days agoBen Armstrong who works for Spanline did a wonderful job on our carport could not fault his workmanship would highly recommend this companyRobyn S4 days agoThese guys are great: personable, hard working, flexible and...they turn up!! Anthony, my Spanline builder, can build anything you dream up - so very clever and experienced. I love my awning, carport, breezeway and alfresco. Wish I had done it years ago.Jane Foster2 weeks agoAfter a considerable wait and evaluating the competition, I decided to put my faith in Spanline. Aaron was assigned to my project and encountered some challenges on the day, notably the weather. Despite this, he remained composed, showed patience and did not complain. He made a few visits and fitting off some flashing to complete the project. I’m very pleased with the results and attention to detail and only wish I didn’t wait so long to get my carport doneKai2 weeks agoScott provided fantastic service and knowledge throughout the design and quote process for our pergola.Response from the owner:Thank you so much for your wonderful feedback, Kai! We're thrilled to hear that Scott delivered fantastic service and shared his expertise during the design and quote process for your pergola. At ACT, we pride ourselves on offering personalised, knowledgeable support to bring your home addition ideas to life. We hope you enjoy your new pergola, and if you need anything else or have future projects in mind, we’d love to assist you again. Best regards, The ACT team.Jenny Prowse2 weeks agoThe installers, Jack & Brandon are great guys. They arrived on time, done their job in a professional manner and cleaned up after they had finished. No problem in recommending them to anyone.Doug Oldmeadow3 weeks agoWe had our entertainment area fully enclosed and could not be happier with the result. These guys are true professionals who clearly take great pride in their work. From the initial design right through to manufacturing and installation, they communicated brilliantly, arrived when they said they would, and went the extra mile to make sure everything was perfect and we were completely satisfied. The quality of the finished product is excellent.I can’t recommend them highly enough — they made the whole process smooth and stress-free. Highly recommended!Troy King3 weeks agoThanks David and Fiona. The carport installed on Monday is fantastic. Couldn’t have wished for a better job. The team came on time and installed it on same day. Very happy Would definitely recommend!!Response from the owner:G’day Troy, thank you very much for the kind review. It was an absolute pleasure working with you. We’re thrilled to hear you’re happy with the new carport and really appreciate your support and recommendation. Cheers, Fiona and David.Carmel Boucher3 weeks agoEverything has gone just smoothly from quote, to payment plan to start date. The two young gentleman we had at our property were friendly, polite and performed a good standard of workmanship. We are very happy with our finished product.Response from the owner:Thank you so much for your lovely feedback. We’re delighted to hear everything went smoothly from start to finish and that you’re happy with the final result. We’ll be sure to pass your kind words on to the two builders who worked on your property. We truly appreciate your support.Darren Smith4 weeks agoFantastic install of our new Patio cover. Really easy to deal with from start to finish. Thanks so much Spanline Orange!Response from the owner:Thanks so much for the kind review, Darren. We’re thrilled to hear you’re happy with your new patio roof. It was a pleasure working with you, and we really appreciate you choosing Spanline Orange. Enjoy your new outdoor space!Bazil Brush4 weeks agoAfter receiving several quotes on getting a single carport erected, it was an easy decision to go with Spanline. Very friendly, honest, professional service, affordable pricing, and they listened to what l needed. So together a plan was drawn up, which l was happy with. Communication between myself, Spanline and Jack the Construction Installer was great. Jack and his helper were both very friendly, respectful and did an amazing job erecting my carport. I absolutely love it. I would highly recommend Spanline and there team. Thankyou allResponse from the owner:Hi, Thank you so much for your review. We are so glad to hear you are happy with the completed project. It's great to hear you felt heard throughout the design process. We always want to ensure that our vision matches the clients wants and needs. I'm very glad we have done this for you. We will pass the feedback along to Jack and so glad you found him a pleasure to deal with on site. The photos look fabulous! Thank you for sharing them. We hope you enjoy your Spanline carport for many years to come. Regards, The team at Spanline Newcastle + Central CoastMaisy Yeung4 weeks agoI meant to write this review a while ago, but life got busy. I really want to express my appreciation for Peter from Spanlife ACT. From the beginning, Peter was professional, attentive, and genuinely listened to what I needed for my outdoor project. He worked thoughtfully within my budget and made the whole planning process feel easy and stress‑free. Unfortunately, due to unforeseen financial circumstances, I had to cancel the project after paying my deposit. Even then, Peter remained understanding and respectful. He didn’t show any negativity or make me feel bad about the situation, which I truly appreciated. Based on my experience, I would not hesitate to use Spanlife ACT again in the future. Peter’s professionalism and kindness really stood out.Response from the owner:Thank you so much for your kind words! We're thrilled to hear about your positive experience with Peter and Spanline ACT. It's wonderful to know that Peter's professionalism and understanding made a difference during your project planning. We completely understand the unforeseen circumstances and appreciate your honesty. If you decide to proceed with your project in the future, we would be delighted to assist you. Thank you once again for your feedback and support!Ross4 weeks agoHighly recommend Spanline in Mackay with David and Fiona. We got a simple 4 post roof built over our out door area and we couldn't be happier with the end result, planning and communication. Any and all questions we had got explained in detail so we understood each step clearly. Materials ordered turned up quickly and the team done an absolutely amazing job with the build. If you're chasing quality genuine work, clear communication and dedication to their customers needs, make sure to have a chat to Spanline. Thankyou very much again guys.Response from the owner:Thank you very much for the fantastic review Ross. It was an absolute pleasure working with you from start to finish. We really appreciated how well prepared the site was for the team and we’re thrilled to hear you’re happy with the finished result. You put in a massive amount of prep work and that did not go unrecognised! Clear communication and taking the time to properly understand what our customers need is very important to us, so your feedback means a lot. Thank you again for your support and for choosing Spanline Mackay. Cheers, Fiona and David.Vincent Johnston1 month agoWe recently completed a project with Spanline Newcastle and could not be happier with the result. A huge thank you to Daniel, Trever and the entire team for their professionalism, communication, and attention to detail throughout the process. The workmanship and finish quality were outstanding, and the final result exceeded our expectations. It is refreshing to deal with a team that genuinely takes pride in their work and delivers such a high-quality outcome. Highly recommend Spanline Newcastle to anyone looking for quality workmanship and a professional team.Response from the owner:Hi Vincent, Thank you so much for your feedback and review. We are so glad you had a great experience and appreciate that with the size of your project and the council approval it did take longer than we initially hoped but the final product was worth the wait. I know I looked at the completion photos multiple times because it just looks magic! Trevor is a fabulous builder and a great asset to our team. His attention to detail is excellent and we are so glad you could see this reflected in your project. Thanks Vincent for choosing Spanline. Regards, The team at Spanline Newcastle + Central Coastsharon hanson1 month agoI have used spanline twice now . Very happy with the work . I had a large insulated awning out the back done . And a carport out the front . The workers are all amazing. Thomas who built my carport such a hard worker a credit to Spanline company. Definitely yes I would recommend this company.Response from the owner:Hi Sharon, Thank you so much for your review and for using Spanline to do both your projects. There is no better compliment than a customer returning and using us for another project. Thank you so much for trusting us again. Thomas is a great new asset to our team. We are so glad you are pleased with his work as well as the final product. We hope you enjoy your Spanline Home Additions for many years to come. Thank you Sharon. Regards, The team at Spanline Newcastle + Central Coastgerry naujok1 month agoContacted Spanline for carport installation, Matt was out to check measure and quote within a few days, explained the process and offered suggestions for the install location and material colouring. Recieved email with quote and build type very promptly, final measure and material preparation occurred very quickly. Within no time was contacted by Donna that build was organised and would commence on a particular day, the installer Jack arrived as scheduled and had the job complete in 3 days, very professional and absolute quality installation, could not be happier with completed result. This company will not disappoint, they will keep you informed through the whole process, the schedule will be followed without issues, everything is done at good pace, with guaranteed quality by professional tradesmen. At the end the supervisor attends and completes a quality inspection ensuring work is completed to effect standards and ensures customer is happy with final product. I am totally happy with the end result and would recommend this company to anyone wanting work done by the company. Thank you Spanline.Response from the owner:Hi Gerry, Thank you so much for your amazing review. We are so glad that from start to finish you felt informed and the communication was good. That's something we have worked hard to improve here at Spanline. We will pass the feedback along to our design advisor Matt, scheduler Donna and installer Jack. We are so glad you had positive experiences with multiple people in our team. Sounds like you are going to enjoy your new Spanline Home Addition for many years to come. Thanks Gerry. Regards, The team at Spanline Newcastle + Central CoastBen Hall1 month agoThe team from start to finish were amazing! We were informed every step of the way. The pricing was good, the workmanship was incredible. The entire process from everyone involved was simple and a truly great experience. The people we dealt with were fantastic.Response from the owner:Hi Ben, Thank you so much for your kind words about the team. We are so glad to know you were happy with the communication and felt informed at every step. This is something we have worked on improving so we appreciate the feedback. So glad you are happy with your final project. We hope you enjoy it for many years to come. Thank you for choosing Spanline. Regards, The Team at Spanline Newcastle + Central CoastSusan Hunt1 month agoWe recently had a pergola provided and installed by Spanline Newcastle and are very happy with the outcome. Every person we came into contact with from Spanline, including during the initial consultation, planning and design, and installation was very professional, friendly and approachable. Trevor and Matt deserve special mention for doing a great job on the installation. They worked tirelessly and demonstrated a high level of technical building expertise and commitment to safety and quality. A couple of very pleasant guys as well, who you would be happy to welcome into your home any day!Response from the owner:Hi Susan, Thank you so much for your kind words and lovely review. Trevor and Matt are great builders and Trevor has been an asset in our team for a long time now. We are so glad you are happy with their workmanship and attitude. They certainly are great to work with. Nothing makes us more satisfied knowing our customers are happy with their finished project and had an enjoyable experience. Thank you so much for choosing Spanline. Regards, The Team at Spanline Newcastle + Central CoastLee Mcgrow2 months agoDavid and Fiona from SPANLINE - MACKAY were a pleasure to deal with. This is our first build in Mackay and these guys actually go over and above to help and make things easier for you. We could not recommend them High Enough. You will certainly have more to do for us. Thanks again for your Integrity and Professionalism. Cheers Lee and Valerie.Response from the owner:Thank you so much Lee and Val, what a kind and generous review! It was truly our pleasure to assist with your project. Dealing with you was a great experience and you made our job easy with your warm and friendly approach. Fiona and I are so glad everything came together well for you and we wish you all the very best. Reviews like this mean the world to us, so thank you from the bottom of our hearts. 😊 Cheers, David & FionaMichelle Stewart2 months agoWe recently had our back pergola built, and we couldn’t be more pleased with the entire experience. Due to some sensitive circumstances, we were working within a tight timeframe, and the team went above and beyond to accommodate our needs without compromising on quality. From the very beginning, they were professional, understanding, and easy to communicate with. The builders themselves were polite, respectful, and incredibly meticulous in their workmanship, taking great care to ensure every detail was just right. The end result has truly exceeded our expectations—we absolutely love our new space. A heartfelt thank you to the whole team for their dedication and outstanding work. We wouldn’t hesitate to recommend them to others!Response from the owner:Thank You for your kind review and entrusting us to get this completed for you Michelle. A Home Addition to be enjoyed for a lifetime.Darren Denmead2 months agoWe recently had a great experience with the team at Spanline Orange, putting on a large fly over roof on our back patio. They were friendly, highly professional and very helpful, their communication was first class throughout, they turned up at the time and day they said they would, and the finished product is outstanding and on time. We couldn't be happier and would recommend this business to anyone. Thanks Spanline!Response from the owner:Thank you so much for your considerate review, Darren. We are very pleased to hear about your pleasant experience with us. Enjoy your new roof for your patio.Nick Wilde2 months agoExcellent experience from start to finish. Clear communication of options and implications, very straightforward on pricing. Everything delivered, started and finished as promised. Quality of final build is superb and the guys doing the work were polite, friendly and professional. Highly recommend.Michael Smith2 months agoThis is the second time we’ve had Spanline build patio roofs at different homes. We are very happy with the result and the whole process was easy.Response from the owner:Thank you for the kind review! We’re so glad you had a great experience; it means a lot to us.Tahli Jones3 months agoCan't recommend these guys enough. Great workmanship and exceptional service.Gary Oakshott3 months agoWe recently had a new carport installed by Spanline and were extremely impressed with the whole experience. From the start, the team showed great friendliness and professionalism, and their communication throughout the process was excellent. A special mention and thanks to Garry, Roslyn and Selina, who were all fantastic to deal with. Their helpful attitude and attention to detail made everything run smoothly. We’re very happy with the final result and would happily recommend Spanline to anyone looking for quality work and great service.Gavin Jones4 months agoI will definitely be recommending Spanline to family and friends. Professional, timely & friendly service with a quality result. Couldn’t be happier with the service the team provided. Thanks guys.Response from the owner:Hi Gavin, Thank you so much for your review. We are so glad to hear that you are happy with your finished project. We hope you enjoy your Spanline addition for many years to come! Thank you Spanline Newcastle + Central CoastDave Bankovic4 months agoA great local business to deal with. Communication was terrific, keeping us informed on when the job would start. Couldn't fault the workmanship. Highly recommend.Response from the owner:Hi Dave, thank you for your kind review.Gethin Thomas4 months agoReplaced our deck - quite large and up high. Big job delivered well with good communication and great craftsmanship.Response from the owner:Thank you so much for your kind words! We're thrilled to hear that you were pleased with the deck replacement. At Riverina, we always strive to deliver excellent craftsmanship and clear communication. It's wonderful to know that our efforts met your expectations. If you have any more projects in the future or need assistance, feel free to reach out. We look forward to working with you again!James Rushford4 months agoWe’ve given Spanline four stars to reflect an open and honest experience overall. While the finished alfresco looks great and we’re very pleased with the end result, the build process itself wasn’t without its challenges. There were some time delays, rectification works, and defects that needed to be addressed along the way. That said, what really stood out was how these issues were handled. Dan, the director, was more than willing to listen, accommodate our concerns, and ensure everything was rectified properly. His approach was professional, responsive, and genuinely focused on making things right, which made a big difference to our overall experience. We also dealt with Chelsea in the sales team, who was an absolute pleasure to work with — friendly, helpful, and easy to deal with from start to finish. Overall, while the journey had a few bumps, we’re very happy with the final outcome and appreciate the efforts Dan and Chelsea made to address concerns and deliver a great result.Response from the owner:Hi James, Thank you very much for your honest review. We appreciate the feedback and take pride in knowing that whilst we weren't perfect we were able to be solution focused and solve the issues that arose to ensure a good outcome for your project. We are so pleased to know you are happy with the completed project and that Chelsea in our sales team was able to meet your wishes when it came to designing something for your space. We hope you enjoy this space for many years to come. Thank you. The Team at Spanline Newcastle + Central CoastUrsula Wilson4 months agoI want to compliment the excellent service I received from Spanline Orange building my carport. Everything was handled professionally , efficiently and with great care… Dot, Steve, Todd and his assistant , sorry didn’t get his name . It’s refreshing to deal with a service that is both reliable and attentive. Thank you for ensuring such a positive experience. UrsulaResponse from the owner:Hi Ursula, thank you for taking the time for this lovely review. enjoy your carport.Penny Pelan4 months agoFrom start to completion I can not fault the service of Spanline for my outdoor area extension and the blinds to enclose it. All the staff were excellent . I totally would recommend them to anyone wanting to have a project done by them.Response from the owner:Hi Penny. Thank you. we hope you enjoy your new space.TheDubchub4 months agoThe product looks great, well priced and was completed on time. The builders did a great job and the communication was great during the job.Response from the owner:Thank you for your kind words. enjoy your new addition.chris taylor4 months agoJust had Ceilink panels installed under my single skin enclosed patio....looks great but more importantly does the job of amazing insulation. From a basically unusable room in summer to a huge usable room. Jack did the install, what a nice, happy and professional young man he was. Well done Spanline Beenleigh. Want to learn more about the Spanline difference? Contact us today